The system support team is available during regular office hours to provide one-on-one time to demonstrate system functions, provide training, answer questions, and collect feedback. Sessions cover the entire suite (ESTR-IRB, Agreements-DUA, Data Safety, and OAIR) and are customized based on the registrant preference.
Office hours are open:
• Tuesdays: 9:30am ET - 10:30am ET
• Thursdays: 3:00pm ET - 4:30pm ET
Please schedule time with us!
1. Visit the Bookings page (linked here)
2. Choose a time. Available times (not already booked) will display for 30-minute increments.
3. Share your name and email
4. Click "Book" at the bottom of the page
After completing the steps through Bookings, you will receive a confirmation email/calendar invitation reserving the time.
If you have any questions or concerns, please contact us at firstname.lastname@example.org.